I need urgent mental health help

If you are feeling unwell or are worried about someone, the following advice and contact details have been designed to help you decide what to do now.

If you are concerned about an immediate risk of harm, either to yourself or someone else please phone 999.

You can call us 24 hours a day on 0800 448 0828. A mental health navigator will take your call to ensure you get the support that you need.

You are also able to call 111 and select the mental health option.

If you (or the person you are supporting) are already receiving support from Northamptonshire NHS Healthcare Foundation Trust (NHFT) you should have a care plan. This plan will include details of who you should contact in a crisis, if you cannot find the plan call and need help call 0800 448 0828

Crisis Cafes

Drop in to one of our Crisis Cafés

Join us at one of our drop in cafes. Run by an NHFT mental health professional and a MIND peer support worker, they provide support and safety to anyone in need by offering coping mechanisms and management techniques to help reduce the risk of crisis. As well as offering support, professionals can also refer and direct you to further services if required. Crisis Cafés are available for anyone 18 years old or over who are finding themselves in a crisis or need support with their mental health.  

There is no need to call and book an appointment, simply drop in to one of the Northamptonshire locations listed to receive support. If you have any questions or to view crisis cafés venues, dates and times you can access the Crisis Cafe webpage by clicking here

GPs

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Contact your GP or the GP out-of-hours service

If you are worried about yourself, a friend or relative, speak to your family doctor (GP) in the first instance. Your GP will know the services that can help you the most and will arrange a referral to our services if your needs cannot be met more effectively by primary care mental health services or other agencies.

For out of normal hours help, you can contact NHS 111. They will refer you to an out of hours GP. Simply dial 111 to access this service.

Samaritans

Contact the Samaritans

If you are worried that you are at risk of suicide you can also contact the Samaritans by visiting their website www.samaritans.org or call 116 123 for free.

Out of hours support - Social services

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Out of hours support - Social services

Advice around reporting a concern about a child anywhere in Northamptonshire can be found on the Northamptonshire Children's Trust website

North Northamptonshire

North Northamptonshire Council covers the following areas:

  • Kettering
  • Corby
  • East Northants
  • Wellingborough

If the adult resides in or near one of these areas please complete the North Northamptonshire form - Report a safeguarding concern - North Northamptonshire

​​If the concern is ​urgent, contact our North Northamptonshire Council Customer Service Centre on 0300 126 3000.

West Northamptonshire

West Northamptonshire Council covers the following areas:

  • Daventry
  • Northampton
  • South Northants

If the adult resides in or near one of these areas please complete the West Northamptonshire form - Report a safeguarding concern - West Northamptonshire

​If the concern is urgent, contact our West Northamptonshire Council Customer Service Centre on 0300 126 7000.

 

 



 

 

'SHOUT' 24 hour text service

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'Shout' 24-hour text message service

Northamptonshire Care Board along with North and West Northamptonshire Councils have partnered with charity Mental Health Innovations to offer free, confidential and 24/7 mental health support to people across Northamptonshire through the charity’s text messaging support service Shout.

Simply text the word ‘IMATTER’ to 85258 to be connected to a trained 'Shout' Volunteer. The service is open around the clock and can help with issues such as anxiety, stress, loneliness, depression and suicidal thoughts. The conversation, which takes place entirely by text message, aims to help individuals reach a calmer place, with a plan to move forward. It will also signpost to further support available locally.

Shout is a free, confidential and anonymous service, designed to provide people with in-the-moment support. Texting Shout does not appear on phone bills and all messages are confidential unless there is concern about someone’s safety. Shout is available and free in the United Kingdo

Chat Health - text message service

Phone

ChatHealth Text Service

NHFT have a text message number for those who are unable to communicate by phonecall, or find talking on the phone difficult who want to reach the Mental Health number team, this is not a 24 hour number.

This service is for those aged 17 and a half years old and over, and is available Monday to Friday, from 9-5pm.

You can send a text message to  07480 635531  or start a chat online here  https://chathealth.nhs.uk/start-a-chat/h/NorthantsChatMentalHealth